Cookie Policy

1. Introduction

This Cookie Policy explains how we use cookies and similar tracking technologies on our website (the "Site"). By using our website, you agree that we can store and access cookies on your device as described in this policy.

Cookies are small text files that are placed on your device when you visit a website. They help us remember your preferences, understand how users interact with our content, and improve your overall browsing experience. Some cookies are essential for the functioning of the website, while others are used for analytics, personalization, and marketing purposes.

We are committed to complying with global privacy regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other data protection laws. This policy provides detailed information about how and why we use cookies, your rights regarding cookie use, and how you can control them.

2. What Are Cookies?

Cookies are pieces of data stored on your browser or device when you visit a website. These cookies can be first-party (set by us) or third-party (set by third parties like Google). Cookies help websites recognize your device and store certain information about your preferences or past actions.

There are different types of cookies:

• Session cookies: Temporary cookies that are deleted when you close your browser.
• Persistent cookies: Remain on your device for a set period or until manually deleted.
• First-party cookies: Set by the website you are visiting.
• Third-party cookies: Set by a third-party service integrated into the website (e.g., Google Analytics, Facebook Pixel).

3. Types of Cookies We Use

We use the following categories of cookies on our website:

a. Strictly Necessary Cookies

These cookies are essential for the operation of the website. They enable core functionalities such as security, network management, and accessibility. You cannot opt out of these cookies through our consent tool, but you can configure your browser to block them.

b. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our site by collecting and reporting information anonymously. For example, we use Google Analytics to track visitor behavior, such as pages visited, time spent on the site, and how users found us. This data helps us improve site performance and user experience.

c. Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences or login details. If you disable these cookies, some parts of the site may not function properly.

d. Targeting and Advertising Cookies

These cookies are used to deliver relevant advertisements to users and to measure the effectiveness of our marketing campaigns. They may be set by us or third-party providers such as Google Ads, Facebook, or YouTube.

4. Third-Party Cookies

We may use third-party services that place cookies on your device when you visit our site. These include, but are not limited to:

• Google Analytics: To collect anonymous data on user behavior and website performance.
• Google Ads: For personalized advertising.
• Facebook Pixel: To track interactions for marketing purposes.
• YouTube: To embed and play video content.

Please note that these third-party services may have their own cookie and privacy policies that differ from ours. We encourage you to review their policies before interacting with those services.

5. Cookie Consent

When you visit our website for the first time, you will see a cookie banner or popup asking you to consent to the use of cookies. You can choose to:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences

Your cookie preferences will be stored in your browser's local storage and remembered for future visits unless you clear your cache or delete cookies.

You can change or withdraw your consent at any time by clicking the "Cookie Settings" button (usually found in the footer of the site).

6. How to Manage Cookies

You can manage or disable cookies directly from your browser settings. Most browsers allow you to:

• View which cookies are stored on your device
• Delete all or selected cookies
• Block third-party or all cookies
• Receive alerts before cookies are stored

Refer to your browser's documentation for instructions:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Site permissions > Cookies and site data

Please note that disabling certain cookies may affect the functionality and user experience of our website.

7. Data Collection and Privacy

Cookies may collect information such as:

• Your IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring URL
• Click behavior

We use this information solely for analytical and marketing purposes. Any data collected via cookies is treated according to our Privacy Policy and in compliance with applicable data protection laws.

8. Retention of Cookie Data

The duration for which a cookie remains on your device varies depending on the cookie type. Session cookies are deleted when the browser is closed. Persistent cookies may remain for days, weeks, or even years unless manually removed.

We retain cookie-related data for only as long as necessary for the purposes stated in this policy.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technologies, or our data practices. The updated version will be posted on this page with a revised "Effective Date."

We encourage you to review this policy periodically to stay informed about our use of cookies and your choices.

10. Contact Us

If you have any questions, concerns, or complaints about our Cookie Policy or data practices, please contact us at:

Xnetch
Email: support@xnetch.com
Phone: +91-9903903666
Address: Reshmi Building, Saltlake City, Sector-V, Kolkata, 700091, India